The product
Make every order personal.
Vido knows the customer, writes the script, and tees up the perfect thank-you. You just hit record. Then the replies start: reviews, video feedback, voice notes, and answers to the questions you’ve been guessing at.
$29 a month + 5¢ a video. Works with Shopify.
Sarah
Vanilla · 2nd order
“Hey Sarah! You came back for the Vanilla. That made our day…”
Smart videos
The script writes
itself.
Every order arrives with a ready-made script: name, product, order history baked in. It sits on a teleprompter while you record, so a dozen personal thank-yous take one coffee.
12 scripts ready · record
- ✓Knows their name & order history
- ✓Writes the script for you
- ✓Teleprompter built in
- ✓Batch-record the whole queue
Reviews
Ask while they’re
smiling.
Every video can end with an ask. The review link rides along and lands at the exact moment your customer feels seen, not three weeks later from a no-reply address.
just watched your video. you made my whole day 🥹
so glad!! mind sharing it in a review? 🤍
The ask lands while they’re smiling
Video & voice replies
Feedback with a
face on it.
Customers reply straight from the video, on camera or as a voice note. No forms, no typing, no account. You get real reactions you can actually use.
Priya
0:19“Three years on this stuff.”
Alex
0:31🎤 “Don’t change the formula. Ever.”
AI analysis & surveys
Every reply becomes
a data point.
Ask anything, from “why did you pick us?” to “why haven’t you reordered?”, and let the replies roll in. Vido transcribes, tags, and distills them into a digest you’ll actually read.
Insights feed
LiveEmma · video reply
“my third jar this year”
Strawberry requests
12 mentions this week
“A little expensive”
4 voice notes · survey
The point
Twenty seconds per customer. That’s the whole job.
Vido writes, queues, sends, transcribes, and analyzes. You bring the face, or hire one of hundreds of ambassadors.
See pricingGoing live
Recording by this afternoon.
1
Connect your store
Link Shopify in minutes. Today’s orders flow straight into your recording queue with scripts already written. No dev work, no theme surgery.
2
Record your queue
Read the teleprompter, hit record, next. A dozen personal thank-yous before your coffee goes cold, each one asking for a review, a reply, or an answer.
3
Hear back
Reviews, video replies, voice notes, and survey answers roll in, transcribed, tagged, and digested by AI so nothing gets lost.
Today’s orders are waiting.
Somewhere in them is your next regular. Say thanks to their face and see what comes back.
Start recording$29 a month + 5¢ a video · Works with Shopify